October 16, 2000

To Whom It May Concern:

Pacolet International Translation has been providing translation and desktop publishing services to Tra-Doc Communications, Inc. for several years. Their highly skilled staff, "can-do" customer service attitude and overall professionalism have made it a pleasure to do business with them.

Translations for Tra-Doc Communications have included the following languages:

• Chinese
• French
• Hungarian
• Japanese
• Russian
• Spanish

Pacolet recently completed two large technical translation projects for a client of ours in the Industrial Automation industry. These projects involved Maintenance Manuals and Operator Guides in Chinese and Hungarian. My client has been well satisfied with the work that was finished on time and within budget.

Pacolet also provides video transcription, translation, editing, and voiceover services to make English language videos usable in other countries. They have completed such projects for Tra-Doc's industrial automation and other clients.

I have the highest regard for Pacolet International's staff and services, and recommend them without the slightest hesitation. Please feel free to contact me directly with any questions you may have. My phone number is listed below (omitted) and my email address is (omitted).

Sincerely,

(omitted)

President